Knowledgebase
EZCNAM > EZCNAM Help Desk > Knowledgebase

Ask a question:


» Category: General  (Go back)

» Articles in this category:

 
How long have you been in business? Article rated 3.0/5.0
  EZCNAM has been in business since June 2010.  
Can I get a free trial of your services? Article rated 3.0/5.0
Yes, when you sign-up for an account with Data24-7, we automatically add 15 cents to your prepaid balance for testing purposes.
What are your membership rates? Article rated 3.0/5.0
  EZCNAM has no membership fees.  
Can I get a discount on the transaction fees? Article rated 3.0/5.0
  EZCNAM gives discounts to users doing over 500K transactions per month. If you fall into this category, feel free to give us a call.  
Is your service pre-paid or post-paid? Article rated 3.0/5.0
Our service is pre-paid.
What happens if my account runs out of money? Article rated 3.2/5.0
If your balance goes below $0, your service will become inactive and you will not be able to perform any more transactions until you add more money. Once you create an account you can set-up custo...
What forms of payment do you accept? Article rated 3.0/5.0
We accept payment by credit card, PayPal, personal checks, and wire transfers. We use PayPal for processing credit card payments.
When I make a payment, will my money show-up instantly on my account? Article rated 3.0/5.0
  If your credit card or PayPal transaction clears immediately, your money will be automatically added to your account within 60 seconds. If your payment does not clear instantly (as in the ca...
If I do a high volume of transactions, can I get a discount? Article rated 3.0/5.0
EZCNAM offers discounts to users doing over 500K transactions per month. If you fall into this category, feel free to give us a call.    
If my account balance goes below zero, will I still be charged a monthly fee? Article rated 3.0/5.0
Once an account balance goes below zero, we automatically disable it until more money is added.  So we won't bill you any monthly fees until then.
Do I get charged if a transaction is unsuccessful? Article rated 3.0/5.0
We charge per transaction whether it's successful or not, since a lookup has to be done either way. We will not charge for an invalid phone number.
 

 
Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid